Website Privacy Policy and Notice


Who are we?

DM Print Ltd. is a Direct Mail Print House, who specialises in print and data services including bespoke data processing, data capture, and database management.

This Privacy Policy for www.doingmore.co.uk explains what happens to any personal data that you provide to us, or that we collect from you, when you use our website www.doingmore.co.uk, or when you enquire about our products or purchase one of our products.

However, from time to time we would like to let you know about our direct marketing products or services or features, offers or competitions from DM Print Ltd.

You have the right to object to this processing if you wish and if you wish to do so please let us know using our General Opt Out form.


What information do we collect about you?

When you visit our website you may provide us with information by filling in contact forms, quotation requests, by using our chat line, or you may request not to receive marketing information by entering your details so we can use them as suppression information.

If you have given us permission to use Facebook Pixel please see Facebook Pixel.

DM Print Ltd. only collects information from businesses and not from sole traders or individuals from our contact form. When using our contact form you must indicate that you are enquiring for a business and not as a consumer.

If you choose to use our General Opt Out form we will hold your details to make sure that you are not included in any marketing activity.

Details you may provide include, but are not limited to, your email address, telephone number, and company name.

On your website visit, we may automatically collect anonymous information which may include information about your visit, your browsing history and how you use the website.


Who might we share this information with?

We would like to share your details with Cultivation Marketing Ltd who make appointments and generate leads for us by phoning you on our behalf. If you do not wish us to share your details with them, please let us know using our general opt out page. We will not send your information to Cultivation if you have requested not to receive marketing information by telephone.

If you have given us permission to use Facebook Pixel please see Facebook Pixel.

The direct chat line used by www.doingmore.co.uk is provided by Smartsupp.com, any information you enter into the direct chat box will be sent to Smartsupp.com for processing. You can find their privacy policy here: https://www.smartsupp.com/eu/privacy

DM Print Ltd. uses Campaign Monitor to hold our e-newsletter subscriber lists and manage our marketing email campaigns. Campaign Monitor will process your data securely and safely and only for the purposes of managing our campaigns. You can view their policies at https://www.campaignmonitor.com/policies/. We will not send your information to Campaign Monitor if you have requested not to receive marketing information by email.

www.doingmore.co.uk uses Disqus to provide commenting facilities on some pages. Disqus is a third party company and any information you enter into a comment box will be submitted to their servers and stored on their system. You can view their privacy policy here: https://help.disqus.com/customer/portal/articles/466259-privacy-policy

We may also disclose your personal information where we are legally required by law to do so.


Why do we collect this information?

To fulfil your requests, to manage your accounts, to provide website functionality, to advise you of changes to our websites or to our products and services, for marketing purposes, and where requested to make sure you do not get sent marketing information.


How long do we hold this information?

We will keep your contact information until our services are no longer relevant to you.

If you have requested to be suppressed from marketing information we will hold your data indefinitely.


How can I access the information you hold about me?

You have a right to request access to the personal information that we hold about you.

Please email info@doingmore.co.uk or write to us at:

DM Print Ltd
Digital House
Royd Way
Keighley
West Yorkshire
BD21 3LG
United Kingdom

We will try to supply this information to you without delay but at the latest within one month of receiving the request.

Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with repeated requests for information.



Cookies

A cookie is a small piece of information that is placed on your computer when you visit certain websites. When we refer to “cookies” we include other technologies with similar purposes. Find out more about the use of cookies at https://ico.org.uk/for-the-public/online/cookies/

www.doingmore.co.uk uses the following types of cookies:

Strictly Necessary - Service Cookies

Service cookies are necessary for the website to work, they are used to make sure you are presented with the correct information and that information received from your device is processed correctly. These cookies are not provided by or accessed by any third party companies.

Performance Cookies

These cookies collect anonymous information about users for the purpose of assessing the performance of a website. wwww.doingmore.co.uk uses Google Analytics to collect anonymous web browsing data.

Preference Cookies

Preference cookies are used to remember the options you set on this website for subsequent visits.

An example would be the privacy notice banner that appears the first time you visit www.doingmore.co.uk. Dismissing the banner will create a cookie on your computer which remembers you have dismissed the banner and the prefences you selected.

Vimeo Cookies

www.doingmore.co.uk embeds videos from our official Vimeo account, viewing these videos may drop cookies on your computer, to find out how Vimeo uses these cookies please visit the following link: https://vimeo.com/privacy

Smartsupp

Hello Market's direct chat line is provided by Smartsupp.com, should you choose to use this service Smartsupp may drop a cookie onto your computer in order to provide the chat functionality. You can find out more here: https://www.smartsupp.com/eu/privacy

Facebook Cookies

If you have given your permission, www.doingmore.co.uk uses Facebook Pixel (find out more). Information about cookies used by Facebook Pixel can be found at https://www.facebook.com/policies/cookies/


Facebook Pixel

The following applies if you have given us your permission to use Facebook Pixel. We ask for your permission when you first visit www.doingmore.co.uk or when you click the "Tracking Preferences" link in the footer of this site. You must select the "Allow Pixel" option and click "OK" to enable this functionality.

We use the Facebook Pixel provided by Facebook Inc (1 Hacker Way, Menlo Park, CA 94025, USA, or, if you are based in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”)) on our website, if you have given us your explicit permission.

This allows user behavior to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, which is why we are informing you, based on our knowledge of the situation. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s Data Usage Policy https://www.facebook.com/about/privacy/. You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes.

The legal basis for the use of this service is Art. 6 paragraph 1 sentence 1 letter of GDPR. You can object to the collection of your data by Facebook pixel, or to the use of your data for the purpose of displaying Facebook ads by contacting the following address: https://www.facebook.com/settings?tab=ads.

Facebook is certified under the Privacy Shield Agreement and thus guarantees compliance with European data protection legislation (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).


Managing cookie preferences

Most web browsers allow you to turn off cookies; to do this please look at the help menu on your web browser. Switching off cookies may prevent this website from functioning correctly and may prevent you from accessing the services provided.


Updates to our privacy policy

We regularly review and, where necessary, update our Privacy information. We will publish new versions of the policy on our website www.doingmore.co.uk.

If we plan to use personal data for a new purpose, we will update our privacy information and communicate the changes to individuals before starting any new processing.


Security of personal data

By providing your personal data to us you agree to the transfer, storing, or processing of the data.

We do our utmost to ensure that all reasonable steps are taken to make sure your data is treated and stored securely.

We protect data sharing between your computer and the doingmore.co.uk website through the use of Secure Socket Layer (SSL) technology. When you are on a secure page a padlock icon will appear on your web browser.

Unfortunately, the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data you choose to send us electronically. Sending such information is entirely at your own risk.

Where we have provided a password which enables you to access parts of this website you are responsible for keeping this password confidential. We ask you not to share your password with anyone.


Third party links

We include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data


How to contact us

If you have any questions or queries relating to this Privacy Policy please do contact us using the contact page on this website or you can email us at info@doingmore.co.uk or by writing to us at:

DM Print Ltd
Digital House
Royd Way
Keighley
West Yorkshire
BD21 3LG
United Kingdom